Customers are responsible for return shipping costs, except in cases of product defects or order errors.
THE REWIND PLEDGE:
YOUR SATISFACTION, OUR COMMITMENT
At Rewind Greens, we're here to support your wellness journey. Our commitment is to provide you with the highest quality products; your satisfaction is at the core of everything we do.
We want your experience with Rewind Greens to be exceptional. If you are dissatisfied with any purchase, contact our dedicated Customer Experience Team at info@rewindgreens.com within 60 days of receiving your order. Our team will promptly assist you with a hassle-free refund for one (1) bag of each flavor - even if it's empty! For additional bags of the same flavor, kindly return them unopened and in good condition for a full refund*.
*Full Refund means the total amount you paid, including shipping & handling and any applicable sales tax. Return shipping is the customer's responsibility unless the product is defective or an order error occurs.
At Rewind Greens, we're here to support your wellness journey. Our commitment is to provide you with the highest quality products; your satisfaction is at the core of everything we do.
We want your experience with Rewind Greens to be exceptional. If you are dissatisfied with any purchase, contact our dedicated Customer Experience Team at info@rewindgreens.com within 60 days of receiving your order. Our team will promptly assist you with a hassle-free refund for one (1) bag of each flavor - even if it's empty! For additional bags of the same flavor, kindly return them unopened and in good condition for a full refund*.
*Full Refund means the total amount you paid, including shipping & handling and any applicable sales tax. Return shipping is the customer's responsibility unless the product is defective or an order error occurs.
Customers are responsible for return shipping costs, except in cases of product defects or order errors.
Once we receive your returned item(s), we will carefully inspect them and initiate your refund. Your money will be reimbursed to the original payment method used during your purchase. Please allow 5 to 10 business days for the refund to reflect on your credit card statement.
Currently, we do not offer direct product exchanges. To exchange a product, please follow our return process and place a new order.
In the rare instance of an incorrect, damaged, or defective order, kindly contact our Customer Experience team immediately. We are committed to swiftly and effectively resolving such issues.
Our Customer Experience team is here to assist you with any questions or concerns. Please include your order number and details in your communication. Contact us via email at info@rewindgreens.comor via our website help center.
Thank you for choosing Rewind Greens. We are dedicated to ensuring your ultimate satisfaction on your wellness journey.
Please note:This refund policy applies to orders placed on rewindgreens.comonly and it is subject to change without notice.